Shipping policy

Shipping Policy for Gordon Watkins

At Gordon Watkins, we are committed to delivering your order as quickly and efficiently as possible. Below, we've outlined our shipping policy to help you understand the process and what to expect when placing an order with us.

Shipping Carrier: We use DPD for all of our shipments.

Shipping Destinations: Currently, we only ship within the United Kingdom.

Shipping Rates: We offer a flat rate of £3.99 for orders under £40.

Free Shipping: We provide free UK delivery on orders over £40.

Order Processing Time: As our products are made to order, orders placed from Sunday to Thursday will be shipped the next day.

Estimated Delivery Time: We use DPD Next Day Delivery, ensuring that your order arrives as quickly as possible.

Tracking Information: Customers will receive an email and text from DPD with tracking information, sent to the email address and phone number provided on the order form.

Lost or Damaged Packages: In the event of a lost or damaged package, we will replace the order. To initiate the process, please contact us at info@gordonwatkins.com.

Order Changes or Cancellations: If you need to change or cancel your order, please email us at info@gordonwatkins.com before the order is dispatched.

Please note that all customers are entitled to Next Day Delivery as standard. If you have any questions or concerns about our shipping policy, please email us at info@gordonwatkins.com.